Custom Order Policy

In-Store & Online Custom Order Policy

  • Any product that is specifically ordered for a customer, IN-STORE or ONLINE, is considered a custom order.
  • Custom order sales are final.
  • All IN-STORE custom order sales must be accompanied by a 25% non-refundable deposit.
  • All ONLINE custom order sales must be paid in full upon checkout.

NOTE: Colour and/or shade variance can occur when custom is ordering.
(These variances can be due to different dye lots, the resolution of your computer screen or other reasons).

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